General Information
Shipping within Australia)
Items in stock:
Percel Post – 2 business days to prepare for shipping, 2 days+ to arrive after shipping.
Express Post: 2 business days to prepare for shipping, and will arrive the next business day after shipping.
※ Please note that during peak season, shipping congestion can cause significant delays in the arrival of your order.
Items on backorder:
As soon as the item is in stock, we will ship the product using your preferred delivery method as described above.
Shipping outside Australia)
In-stock items:
Approx. 2 days+ after estimated delivery date (days to prepare for shipping).
Items on backorder:
We will send you a notification as soon as the item is in stock. Then please refer to the tracking information for the arrival date.
Please contact us through our Contact Us form within the specified days in accordance with our Return Policy.
Please fill in your request and send it to us through our Contact Us form.
Please refer to your tracking information provided by Australia Post.
Products & Services
We use “Stripe” as our payment system for secure credit card payment.
OutboundPayment and OutboundTransfer requests processed before the cutoff time are submitted to our banking partner on the same day. These transfers are expected to arrive at the receiving bank within the next one to two business days.
Please make payment through our check out page, entering required information.
We have an Australia Post delivery system in place; when you enter your address at checkout, the system automatically calculates the delivery fee (including tax) and adds it into your total.